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Concierge Services

Full-time customer service representative

Within our group, we employ a full-time Customer Service Representative, to ensure that your requirements are met at all times – and that your guests are looked with the greatest care and genuine willingness to please. We provide all our owner with a 24/7 Emergency service staffed by bi-lingual members of the team

For those property owners who opt to rent some of the year, we ensure all guests are always met on arrival or the immediate day after, with private transport arranged between the airport and the property. On arrival, we show them round and familiarise them with the surrounding locality. We also give guests plenty of useful information about where to go for great food, entertainment and sight-seeing – as well as where to go to relax, unwind and enjoy the very best of The Algarve.

OUR PHILOSOPHY IS ‘WHATEVER, WHENEVER’ a heart-felt desire to help our owners and guests feel that they can get assistance, recommendations and help at all times & for any reason.

Private yacht charter to Evaristo for seafood lunch and ocean views.

Stand-up paddleboards for exploring the fascinating caves around Benagil.

Exploration of Deserta Island and its beautiful sandy beaches.

Wine-tasting in the Alentejo region.

Helicopter excursion to Seville, Spain – including an overnight stay.

Competitive car and bike hire rates, airport transfers, child care, private catering, event-planning, restaurant recommendations and reservations, plus any tailor-made arrangements that will answer clients’ needs – whatever, wherever!

Vila Joya – Joy Jung Spa for a day of indulgence and pampering.