Dear Idalecia Thank you to all involved! The house looked great for our stay. And thank you so much for absolutely gorgeous flowers that you delivered, from Rick. I didn’t have the heart to throw them away before I left as they were still going strong but I’m sure that housekeeping will need to do so when they visit.
Thanks Nick. All went well, villa was fantastic, Enquinta came out promptly when requested and were polite and professional. Issues with lack of hot water in one bathroom were never quite resolved but it didn’t affect our overall positive experience. Thanks, Ben
Hi Nick, Hope you and the family are well. Just wanted to say I visited the property today and the house looks amazing. Thank you to you and all your team for your on-going support and help with the house. Kind regards, Kate
Morning Idalecia, It was lovely to come home to a warm, beautiful clean home, housekeeping take some much personal care with our home we are truly grateful. Many thanks Kind regards Dave
Hi Idalecia and Nick, Just a note, following our sale, to thank all at Enquinta for the excellent service we received from you whilst owners of 78. I understand that your final account has been settled. I hope that was done to your satisfaction. Contact me if any issues remain outstanding. We hope that the new owners retain your services and we wish you well for the future. It is likely that we will return to Pinheiros from time to time as renters and therefore hope to see you again. With all best wishes Ron & Ann
Morning Nick Really appreciate the updates, thank you for all you guys are doing, as a small business this is above and beyond what most companies would do. Stay safe all of you. Best wishes Karen & Dav
Thanks Nick We got back to PA in the evening and it looks remarkably untouched thanks to great work and luck probably from powers above. The pool was a very welcomed relief! Lets hope not too much long term damage was done and that no lives were lost Thanks for the updates Best Justin
Good morning Nick I’m sure you have been inundated with emails etc but Leeza and I wanted to quickly thank you and all your team for your help and advice since the outbreak of the fires yesterday. We are still not back in the house but hope to get back in later this morning. Well done for sending the firefighters much needed water …as you say amazingly brave. Thanks again. Kind regards Douglas and Leeza Lynn
Well done Nick. You and your team did a great job. It will be a day that we all remember and hopefully not to be repeated. cheers Robert
Nick, Idalecia and all at EnQuinta, Just to say a very Big Thank You for your combined efforts in connection with the fire outbreak around PA - it must have been very scary for all concerned and although Sue and I are currently back in the UK, we greatly value your contribution. It would appear that things are returning back to normality but I am sure that the events of the past 24 hours will have made people realise just how vulnerable things become when faced with such powerful forces as fires. Thanks again and please relay our thanks and best wishes to all. With kind regards Roger & Sue
Dear Nick Good morning! I hope you all are okay. Thank you again for your’s personal and team very professional approach to such an emergency. Kind regards Alberto Resende GERENTE
Dear Nick, Thank you for all the updates - even late at night. And thanks a lot to the entire team of Enquinta! I am sure that due to their engagement and calm and considered approach greater damage was prevented. We are pleased to hear that the fire is under control and nobody was hurt. All the best to everybody at Enquinta and thanks very much to you all. Anke & Hubertus Grau
Hi Nick Thanks for all the updates , much appreciated. Thank goodness no one was hurt etc and no damage to any properties . Also wanted to say a big thank you to your team for yesterday and even this morning they were here early to tidy up the debris in pool and terrace etc . Again, much appreciated if you could pass this on. I know it would have been a tough day for you all. Best wishes Becky
I really appreciate the speed and efficiency of Enquinta’s response. Please thank all involved particularly Idealicia, Thiago and Samuel.
All at Enquinta are to be complimented on your collective response today. Exemplary client service
I'd like to thank you and your staff for your care and expertise in general over the last 18 months but in particular for my wife’s recent visit over Christmas. Due to the horrendous journey and delays they arrived at the Faro airport a lot later than expected and the time and effort you took to contact my wife and make sure everything was OK and to arrange for a car to collect them from the airport was very kind of you – thank you. My wife would never have called you as it was very late and over Christmas but for you to be concerned enough to call as she had not arrived was very professional.
We (me, my wife and one son of 6) have been living in the Algarve for more than 6 years now. For the past 15 months we've been dealing with Enquinta and with it’s manager Mr Nick Austin. My experience, whether by email, telephone or in person, with the company and Nick have always been very pleasant and I have found their services and actions to be very professional and reliable. I can sincerely recommend Enquinta to you or anyone looking for a professional company of this kind in the Algarve.
I have lived within Encosta do Lago since 2011 and switched to EnQuinta from my previous provider based on recommendations to me from other Enquinta clients. I have found all dealings with them to be of the highest standards. Their responsiveness, integrity and professionalism continues to be of great benefit and comfort to me both whilst I am in residence or travelling. They proactively manage my property with an enthusiasm and commitment. At all levels within the company all members of staff remain pleasant, courteous and highly motivated. I employ over 1,000 people myself within the service industry so you may imagine I set high targets for them to achieve! They never fail to deliver and continue to exceed my expectations. I therefore have no hesitation in recommending their services.